Position Overview

Key Responsibilities

• Maintain a safe and clean work environment, adhering to unit safety and infection control protocols.
• Exhibit excellent interpersonal skills when interacting with colleagues, patients, physicians, and the public.
• Conduct thorough patient interviews and input complete information into the system, securing all necessary signatures and insurance details to safeguard financial reimbursement.
• Perform special duties as assigned to support departmental needs.
• Handle cashiering responsibilities during after-hours and weekends.
• Verify insurance eligibility and benefits promptly, obtaining pre-authorizations from third-party payers according to their requirements.
• Ensure medical necessity verification aligns with Centers for Medicare & Medicaid Services (CMS) standards and communicate relevant coverage information to patients.
• Notify patients of any required deposits or deductibles prior to registration and provide cost estimates upon request.
• Assist patients through registration procedures, ensuring they are directed to appropriate service areas and their questions are addressed.

Qualifications

• Minimum of one year of computer data entry experience.
• At least one year of customer service experience working with patients or customers.
• Preferred: One year of healthcare insurance verification experience.
• Preferred: Knowledge of medical terminology.

Education

• High school diploma or GED required.

Successful candidates must pass a physical evaluation, urine drug screen, and pre-employment background checks prior to starting work.

This position is located in a regional healthcare setting within the Pacific Northwest, serving diverse coastal communities with a commitment to compassionate and effective patient care.