Position Overview

This role involves managing scheduling tasks for imaging exams, ensuring patients receive clear preparation instructions and directions for their appointments. The ideal candidate will handle phone inquiries with professionalism and efficiency, gather necessary patient information, and prioritize urgent exams appropriately. This position supports a healthcare facility serving the Pacific Northwest region, committed to delivering compassionate and effective patient care.

Key Responsibilities

• Maintain a safe and clean work environment, adhering to safety and infection control protocols.
• Schedule imaging appointments and provide patients with detailed preparation guidelines.
• Direct patients to the correct locations for their exams.
• Respond courteously and efficiently to all phone calls.
• Identify and prioritize urgent imaging exams for timely scheduling.
• Confirm appointment times with patients through follow-up calls.

Qualifications

• At least one year of experience scheduling appointments in a medical clinic setting; radiology experience may substitute for scheduling experience.
• Strong written and verbal communication skills.
• Ability to comprehend medical terminology and related documents.

Education

• High school diploma or equivalent required.

All new hires must successfully complete a physical evaluation, drug screening, and background checks prior to employment. Compliance with regional COVID-19 vaccination requirements is mandatory.