Position Overview

This role involves a blend of clinical and administrative duties to support healthcare providers during patient examinations and treatments. Responsibilities include entering patient data, assisting with vital signs, and documenting medical histories to ensure smooth patient care.

Key Responsibilities

• Maintain a safe and clean work environment, adhering to infection control protocols.
• Record vital signs, medication details, chief complaints, and other relevant patient information.
• Observe and report any significant changes in patient condition to nursing staff or practitioners promptly.
• Enter patient data into electronic systems using ICD-10 and CPT codes for billing and clinical reporting.
• Prepare exam rooms and instruments, assist providers with procedures, and handle specimen collection and processing according to guidelines.
• Manage medication preparation and labeling for practitioner verification and administration.
• Coordinate prescription orders with pharmacies as directed.
• Address non-clinical patient inquiries and complaints professionally.
• Perform additional duties as assigned to support clinic operations.

Role Levels

Medical Assistant I

• Manage a daily caseload of 20+ patients under assigned physicians.

Medical Assistant II

• Manage 25+ patients daily.
• Process referrals, orders, and complete disability forms.

Medical Assistant III

• Serve as a preceptor and trainer for new hires and practice managers on clinical and administrative workflows.
• Identify and implement operational improvements in collaboration with clinic management.
• Manage 35+ patients daily.
• Lead billing and coding efforts, working closely with billing personnel.
• Proofread physician dictations and ensure accuracy.
• Cross-train in all front and back office functions.

Qualifications

All Levels

• Strong interpersonal skills, attention to detail, problem-solving ability, and teamwork orientation.
• Excellent verbal and written communication skills.
• Organizational skills with the ability to prioritize and multitask effectively.
• Ability to work collaboratively and follow instructions.

Medical Assistant I

• Preferred relevant clinical medical assistant experience; Certified Nurse Assistant experience may be considered.

Medical Assistant II

• Two to five years of relevant clinical medical assistant experience required; CNA experience may be accepted.

Medical Assistant III

• Minimum five years of relevant clinical medical assistant experience required.
• At least three years of subspecialty experience in areas such as orthopedics, cardiology, urology, general surgery, primary care, or other surgical specialties.

Education

• Medical Assistant I: Graduate of a Medical Assisting program, Certified Nurse Assistant program, or Military Medical Specialist training required. Alternatively, completion of two years of on-the-job training plus a high school diploma or GED may be considered.

Certification

• All candidates must hold current BLS certification from the American Heart Association (healthcare provider).
• Medical Assistant II and III require CNA or Medical Assistant certification.

Successful candidates must pass a physical exam, drug screening, and background checks prior to employment.

This opportunity is located in a regional healthcare setting within the Pacific Southwest region of the United States.