Position Overview

This role involves a blend of clinical and administrative duties to support healthcare providers during patient examinations and treatments. Responsibilities include entering patient data, assisting with vital signs, and documenting medical histories to ensure smooth patient care.

Key Responsibilities

• Maintain a safe and clean work environment, adhering to infection control protocols.
• Collect and record vital signs, medication information, and chief complaints accurately.
• Observe and report any significant changes in patient condition promptly to nursing or medical staff.
• Enter patient data into electronic health records using ICD-10 and CPT codes for billing and clinical reporting.
• Prepare exam rooms and instruments, assist providers with procedures, and handle specimen collection and processing.
• Follow protocols for sterilization and cleaning of instruments and workspaces.
• Prepare and label medications for provider verification and administration.
• Coordinate prescription orders with pharmacies as directed.
• Address non-clinical patient inquiries and complaints professionally.
• Perform additional duties as assigned.

Role Levels

Medical Assistant I

• Manage a daily caseload of 20+ patients under assigned physicians.

Medical Assistant II

• Manage 25+ patients daily.
• Process referrals, orders, and disability forms.

Medical Assistant III

• Serve as a preceptor and trainer for new hires and practice managers on clinical and administrative workflows.
• Identify and implement operational improvements in collaboration with clinic management.
• Manage 35+ patients daily.
• Lead billing and coding efforts for medical procedures.
• Proofread physician dictations and ensure accuracy.
• Cross-train in all front and back office functions.

Qualifications

All Levels

• Strong interpersonal skills, attention to detail, teamwork, and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Ability to work collaboratively in a team environment.

Medical Assistant I

• Preferred relevant clinical medical assistant experience; Certified Nurse Assistant experience may be considered.

Medical Assistant II

• Two to five years of relevant clinical medical assistant experience required; CNA experience may be considered.

Medical Assistant III

• Minimum five years of relevant clinical medical assistant experience required.
• At least three years of subspecialty experience in areas such as orthopedics, cardiology, urology, general surgery, primary care, or other surgical specialties.

Education

• Medical Assistant I: Graduate of a Medical Assisting program, Certified Nurse Assistant program, or Military Medical Specialist training required. Alternatively, completion of two years of on-the-job training plus a high school diploma or GED may be accepted.

Certification

• All candidates must hold current BLS certification from the American Heart Association (healthcare provider level).
• Medical Assistant II and III require CNA or Medical Assistant certification.

Employment is contingent upon passing a physical exam, drug screening, and background checks prior to starting work.

This opportunity is located in a regional healthcare setting within the Pacific Southwest region of the United States.