We are seeking a dedicated Administrative Registration Specialist to join our team in a regional healthcare setting within the Midwest. This role involves managing patient registration processes, including conducting interviews, updating electronic records, and ensuring data accuracy across various departments.

Key Responsibilities

• Conduct patient interviews in person or via phone to collect necessary information for medical records and billing.
• Register and pre-register patients for inpatient admissions, outpatient services, and clinic visits following established policies.
• Maintain accuracy by resolving system errors and verifying insurance eligibility for admissions.
• Scan and manage patient documents using general scanning software.
• Verify outpatient and inpatient orders for accuracy and coordinate with relevant staff.
• Collect patient demographics and obtain required signatures.
• Provide patients and responsible parties with necessary information according to policy guidelines.
• Confirm insurance coverage and notify appropriate personnel if pre-certification is incomplete.
• Determine upfront payments or co-payments based on insurance information and financial counseling.
• Request and log payments, issue receipts, and maintain petty cash balances daily.
• Perform clerical duties such as answering phones, filing, faxing, and scanning as needed.
• Assist patients with billing inquiries and payment processing at registration locations.
• Maintain regular and reliable attendance and meet physical demands of the role.

Education and Requirements

• High school diploma, GED, or equivalent is required.
• Completion of a Mandatory Reporter course at hire or within six months of start date is mandatory.
• Proficiency with PC and familiarity with inpatient and outpatient hospital insurance claims filing and reimbursement principles is preferred.
• Ability to operate standard office equipment efficiently.