Position Overview:
Join a compassionate healthcare team dedicated to providing exceptional patient experiences in a supportive, team-oriented environment. This role involves welcoming patients and visitors, managing patient flow, scheduling appointments, and ensuring accurate registration and demographic updates.

Key Responsibilities:

• Greet and register patients and visitors efficiently at the clinic.
• Verify and update patient demographics and insurance information using electronic medical records.
• Collect necessary identification, consent forms, and payments at the time of service, providing receipts.
• Assist patients with basic billing and insurance inquiries, referring complex issues to appropriate personnel.
• Maintain a professional and courteous demeanor, ensuring a positive first impression and resolving patient concerns or complaints.
• Adhere to clinic policies, procedures, and confidentiality standards.

Education and Experience:
High school diploma or equivalent required. Previous experience in healthcare registration or customer service preferred. Proficiency with computer systems and electronic medical records is essential.

Requirements:

• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong multitasking skills and adaptability to changing priorities and interruptions.
• Excellent interpersonal and communication skills to work courteously with patients and team members.

This opportunity is based in a regional healthcare setting within the Midwest, offering a chance to contribute meaningfully to community health and patient care.