Join a dedicated team performing essential functions to admit, pre-admit, update status, and transfer patients within a busy medical facility serving the Central Plains region. This role emphasizes exceptional customer service and maintaining respectful relationships with all individuals.

Essential Functions

• Collect all necessary demographic data, verify insurance eligibility, obtain assignments and signatures to admit or pre-admit patients while adhering to State and Federal regulations, maintaining a 98% accuracy rate nationally.
• Notify Financial Counselors regarding private pay or uncertain insurance coverage cases.
• Distribute admission paperwork promptly to relevant departments and staff.
• Assist with patient transport as needed, serving a diverse patient population from newborns to the elderly.
• Comply with HIPAA privacy and security standards concerning Protected Health Information (PHI).
• Collect co-pays, coinsurance, and deductibles according to insurance eligibility and contracts.
• Process patient payments and complete daily deposits accurately.

Minimum Knowledge and Skills

• Basic clerical, computer, and keyboarding skills.
• Effective communication abilities.

Preferred Knowledge and Skills

• Familiarity with medical terminology is advantageous.
• Previous clerical and computer experience preferred.

Required Behavioral Skills

• Integrity: Demonstrates honesty and a commitment to doing the right thing, inspiring others to uphold organizational values.
• Compassion: Exhibits empathy and excellent customer service, managing conflicts thoughtfully and maintaining positive interactions.
• Accountability: Takes ownership of tasks and adapts flexibly to changing priorities and workloads.
• Respect: Collaborates effectively with diverse populations, maintaining a proactive service orientation.
• Excellence: Strong communication and leadership skills, capable of guiding teams and facilitating process improvements.

Education and Experience

• No formal education required, though knowledge of medical terminology is preferred.
• Previous clerical and computer experience is beneficial.

Licenses and Certifications

• None required or preferred.

This position offers competitive pay and a comprehensive benefits package, providing a meaningful opportunity to contribute to quality patient care in a supportive healthcare environment serving the Central Plains region.