Join a dedicated team performing essential functions to admit, pre-admit, update status, and transfer patients within a busy medical facility serving the Central Plains region. This role emphasizes exceptional customer service and maintaining respectful relationships with all patients and staff.

Essential Functions

• Collect all necessary demographic data, verify insurance eligibility, and obtain required signatures to admit or pre-admit patients while adhering to state and federal regulations, maintaining a high accuracy rate.
• Notify financial counselors regarding private pay or uncertain insurance coverage cases.
• Distribute admission paperwork promptly to relevant departments and personnel.
• Assist with patient transport as needed, serving individuals from newborns to the elderly.
• Comply with HIPAA privacy and security standards concerning all Protected Health Information (PHI).
• Collect co-pays, coinsurance, and deductibles according to insurance contracts and eligibility programs.
• Process patient payments and complete daily deposit reconciliations.

Minimum Knowledge and Skills

• Basic clerical, computer, and keyboarding skills.
• Effective communication abilities.

Preferred Knowledge and Skills

• Familiarity with medical terminology.
• Previous clerical and computer experience.

Required Behavioral Skills

• Integrity: Demonstrates honesty and a commitment to doing the right thing.
• Compassion: Exhibits empathy and excellent customer service in all interactions.
• Accountability: Takes ownership of tasks and adapts flexibly to changing priorities.
• Respect: Collaborates effectively with diverse populations and maintains a positive service orientation.
• Excellence: Strong communication and leadership skills with the ability to influence and guide teams and processes.

Education and Experience

• No formal education required, though medical terminology knowledge is preferred.
• Experience in clerical roles and computer proficiency is advantageous.

Licenses and Certifications

• None required or preferred.

This position offers competitive pay and a comprehensive benefits package, providing a meaningful opportunity to contribute to quality patient care in a supportive healthcare environment serving the Central Plains region.