The Crisis Stabilization Service Supervisor leads a dedicated team providing varied intensity services aimed at supporting clients within their communities. This role involves delivering quality crisis interventions both in-person and via telehealth when necessary. The supervisor collaborates closely with management to implement policies that foster staff support and promote person-centered, trauma-informed care.

Essential Functions:

• Conduct monthly staff rounding to ensure engagement and support.
• Facilitate consumer reintegration into home and community settings through collaborative safety planning involving clients, families, and treatment teams.
• Monitor client service hours and documentation to maximize staff productivity.
• Coordinate staff schedules to maintain adequate departmental coverage.
• Work alongside community partners to ensure coordinated care delivery.
• Oversee crisis coverage and provide administrative support to staff.
• Participate in program planning, budgeting, and operational activities.
• Assist in hiring and training new team members.
• Deliver billable services as needed.
• Conduct annual staff evaluations and participate in on-call rotations during evenings and weekends.

Minimum Knowledge and Skills: Familiarity with community mental health and crisis services.
Preferred Knowledge and Skills: Leadership or management training.

Education and Experience:

• Bachelor’s degree or equivalent experience in a related field.
• Experience managing staff is preferred.
• One to three years working with serious and persistent mental illness (SPMI), serious mental illness (SMI), or seriously emotionally disturbed (SED) populations.
• Understanding of integrated care with other providers.
• Experience with diverse and high-risk client populations.
• Proven ability to manage treatment plans and teams collaboratively.
• Bachelor’s degree in Social Work, Sociology, Psychology, or Special Education with specialized training in human development and family dynamics preferred.
• Three to five years of professional experience in mental health services or crisis response preferred.
• Two or more years educating clients on self-care and daily living skills preferred.

Licenses and Certifications:

• Completion of CPST Case Management online training, KHS online training, and passing background checks including KBI, child and adult abuse registries, and motor vehicle screening required.
• Adult Case Management training must be completed within 60 days of employment.
• Valid driver’s license, insurance, and reliable vehicle required.

This position offers competitive pay, a comprehensive benefits package, and the opportunity to make a meaningful impact in a regional healthcare setting within the Midwest.