Job Summary: This role supports patients, team members, and third-party payers by efficiently managing Patient Access and Revenue Cycle responsibilities.

Key Responsibilities:
1. Collect demographic and insurance details via phone communication.
2. Accurately input collected data into computer systems.
3. Handle all patient registrations without creating duplicate medical records or account numbers, including:
  a. Scanning insurance cards
  b. Verifying and entering demographic and insurance information
  c. Coordinating room assignments with nursing units or bed control
  d. Securing necessary signatures on required forms
  e. Guiding or transporting patients to the correct department or unit
  f. Managing special diagnosis cases, such as infectious patients
  g. Providing all patients with the informational brochure "Your Rights & Responsibilities as a Patient"
  i. Completing Medicare Secondary Payer Questionnaires
4. Review and prepare registrations accurately before forwarding to billing.
5. Process patient transfers and discharges.
6. Follow up on outstanding signatures, Medicaid eligibility, and Medicare Secondary Payer Questionnaires.

Education and Experience:
1. High school diploma or equivalent required or in progress, with a focus on office skills.
2. Vocational training or on-the-job experience in computer operations and switchboard use preferred. Familiarity with medical terminology and healthcare office procedures is beneficial.

Work Schedule: Night shift (4th shift), 37.5 hours per week, within a regional healthcare setting in the Midwest.