Job Summary: Support nursing practice and care delivery through a blend of direct patient care, communication, and clerical duties in a dynamic emergency department setting.

Essential Responsibilities:

• Fiscal Responsibility: Efficiently manage supplies and equipment, complete tasks promptly, adhere to shift schedules, and support unit goals to reduce waste.
• Quality: Participate in documentation per unit standards, stay current with policy updates, problem-solve, multitask within scope, and contribute ideas to improve workflow and patient experience.
• Patient Satisfaction: Promote positive patient interactions, respond promptly to needs, maintain professionalism with personal device use, and engage in purposeful rounding.
• Patient Safety: Practice safe patient mobilization, use two patient identifiers for all tasks, report unusual occurrences, tailor care routines as assigned, and comply with HIPAA and social media policies.
• Professional Growth: Share knowledge with colleagues, demonstrate leadership, participate in council activities, serve as a resource and preceptor, identify learning needs, and support departmental goals.
• Customer Service: Engage patients and families respectfully, maintain a quiet and professional environment, be flexible with assignments and staffing, practice AIDET communication, foster teamwork, and provide holistic care to diverse populations.

Education and Experience Required:

• High school diploma or GED required; alternatively, a current or past CNA license or completion of a CNA program with 5+ years of CNA experience is acceptable.
• Basic Life Support (BLS) certification must be obtained within 3 months of hire.

Work Shift: 1st Shift, full-time, approximately 38 hours per week in a regional healthcare setting within the Midwest United States.