Job Summary: Provide compassionate, patient- and family-centered nursing care in a supportive environment that emphasizes best practices and exceptional customer service. This role fosters relationship-based care and upholds professional nursing standards guided by the ANA Code of Ethics, nursing processes, and regulatory requirements. The position supports acute care departments including medical and surgery units, emergency, intensive care, childbirth, pediatrics, operating room, perianesthesia, endoscopy, and cardiac catheterization labs.

Essential Responsibilities:

• Fiscal Responsibility: Efficiently use resources and supplies to promote cost savings. Manage time productively, delegate assignments, and schedule proactively based on patient acuity and census. Engage in education on product and practice changes to support non-salary cost savings.
• Quality: Participate in continuous quality improvement initiatives such as meaningful use, value-based purchasing, and nurse-sensitive indicators. Demonstrate critical thinking, multitasking, and thorough documentation. Practice accountability through the nursing process to optimize care, collaborate with the team, and enhance patient experience. Apply evidence-based practices and assign patient care based on nurse expertise and patient needs.
• Community Service and Patient Satisfaction: Represent the healthcare facility positively in community and hospital-sponsored events. Actively contribute to patient satisfaction through rounding, timely responses, service recovery, and professionalism. Maintain a therapeutic environment by reducing noise, managing electronic device use, and supporting healthcare students.
• Patient Safety: Incorporate safe patient care practices including fall prevention, safe mobilization, medication administration, and patient identification. Utilize event management systems to report near misses and engage in proactive error reduction. Adhere to Just Culture principles, HIPAA, national safety standards, and social media policies.
• Professional Growth: Demonstrate proficiency in charge nurse roles, mentoring, precepting, and leadership. Maintain licensure and pursue growth opportunities such as certifications, clinical advancement programs, advanced degrees, and shared leadership roles. Attend educational offerings and stay current with practice standards.
• Customer Service: Deliver care based on relationship-based and unit nursing care models, embracing holistic care for diverse populations. Meet customer service standards, address ethical issues, and foster collegial relationships. Exhibit courtesy, compassion, and respect to patients, visitors, physicians, and coworkers.

Education and Experience Required:

• Graduate of an accredited nursing school or, if unaccredited, a minimum of five years acute care nursing experience or an advanced degree from an accredited institution.
• Bachelor of Science in Nursing (BSN) preferred or required within five years of hire; MSN enrollment accepted in accelerated programs.
• Area-specific education such as ACLS, BLS, PALS, or specialty certifications required upon hire and maintained thereafter.

Licensure/Certifications:

• Active Registered Nurse licensure by the appropriate state board.
• Maintenance of area-specific certifications as required.

Work Shift: 1st Shift, Part-time, approximately 24 hours weekly.

This position involves communication and collaboration with patients, families, healthcare teams, and external contacts. Duties and responsibilities may evolve over time.