Job Summary: Provide essential support to nursing practice and patient care through a blend of direct care, communication, and clerical duties.

Essential Responsibilities:

Fiscal Responsibility: Efficiently manage supplies and equipment, complete tasks promptly, and adhere to shift schedules and timekeeping systems. Demonstrate productivity, accept extended day off (EDO) and float assignments, and contribute to waste reduction efforts.

Quality: Participate in unit-specific documentation standards, stay current with policy updates, problem-solve, multitask within your scope, and suggest improvements to enhance unit flow and patient experience. Accept delegated tasks appropriately and engage in teamwork.

Patient Satisfaction: Promote positive patient experiences through timely responses, professional use of personal devices, maintaining a quiet environment, and purposeful rounding. Exemplify excellent guest relations with patients, families, and visitors.

Patient Safety: Practice safe patient mobilization, implement fall prevention strategies, use two patient identifiers for all tasks, document unusual occurrences, and adjust care routines to meet individual patient needs. Adhere to HIPAA and social media policies.

Professional Growth: Share knowledge with colleagues, participate in orientation and cross-training, demonstrate leadership, serve as a resource and preceptor, identify learning needs, and collaborate on professional development opportunities. Engage in departmental goal setting and attend practice change in-services.

Customer Service: Engage patients and families with professionalism, flexibility, and a commitment to teamwork. Practice AIDET communication techniques and maintain positive interdepartmental relationships. Provide holistic care to diverse patient populations.

Education and Experience Required: High school diploma or equivalent. Basic BLS certification required within three months of hire.

Work Shift: 6:00am – 6:30pm, scheduled 36 hours weekly.

This role is based in a regional healthcare setting within the Midwest United States, offering a supportive and collaborative environment focused on quality patient care and professional development.