Job Summary: Provide compassionate, patient- and family-centered nursing care within a supportive environment that emphasizes best practices and exceptional customer service. This role fosters relationship-based care and upholds professional nursing standards guided by the ANA Code of Ethics, relevant Nurse Practice Acts, and regulatory requirements.

Essential Responsibilities:
1. Fiscal Responsibility:
- Efficiently utilize resources and supplies to promote cost savings.
- Manage time effectively, delegate tasks, and schedule proactively based on patient acuity and census.
- Engage in education on product and practice changes to support non-salary cost reductions.

2. Quality:
- Participate in continuous quality improvement initiatives including meaningful use and nurse-sensitive indicators.
- Demonstrate critical thinking, multitasking, and thorough documentation in line with unit and hospital standards.
- Practice accountability through the nursing process to optimize care, collaborate with the team, and enhance patient experience.
- Apply evidence-based practices and assign patient care based on nurse expertise and patient needs.

3. Community Service and Patient Satisfaction:
- Positively represent the healthcare facility in community and hospital-sponsored events.
- Actively contribute to patient satisfaction through rounding, timely responses, service recovery, and professionalism.
- Maintain a therapeutic environment by reducing noise, managing electronic device use, and supporting healthcare students.

4. Patient Safety:
- Incorporate safe patient care practices such as fall prevention, safe mobilization, medication administration, and patient identification.
- Utilize event management systems to report near misses and engage in proactive error reduction.
- Adhere to Just Culture principles, HIPAA, national safety standards, and social media policies.

5. Professional Growth:
- Demonstrate leadership through charge RN duties, mentoring, precepting, and departmental involvement.
- Maintain licensure and pursue growth opportunities including certifications, advanced degrees, and shared leadership roles.
- Participate in educational offerings and track professional development.

6. Customer Service:
- Deliver care based on relationship-based and unit nursing care models, embracing holistic approaches for diverse populations.
- Meet established customer service standards, address ethical concerns, and foster teamwork.
- Exhibit courtesy, compassion, and respect to patients, visitors, physicians, and coworkers.

Education and Experience Required:
- Graduation from an accredited School of Nursing is required; BSN preferred.
- Proficient computer skills.
- Minimum of three years recent critical care nursing experience.

Licensure/Certifications:
- Current active Registered Nurse licensure by the appropriate state board.
- Area-specific certifications such as ACLS, BLS, PALS, or specialty certifications to be obtained and maintained as required.

Work Shift: 4th Shift

This position involves communication and collaboration with the public, coworkers, administrators, and external contacts. Duties and responsibilities may evolve over time.