Job Summary: Join a dedicated team focused on delivering exceptional nutritional services that enhance patient mealtime experiences. This role involves providing physician-ordered nutrition support while respecting individual dietary preferences and ensuring timely, accurate meal handling.

Key Responsibilities:

• Call Center Specialist: Efficiently obtain and process meal orders from patients and visitors via telephone, ensuring orders align with dietary requirements. Maintain accurate electronic records and coordinate with production and tray line teams. Serve as a liaison between nutrition services, patients, and nursing units, addressing concerns and facilitating communication.
• Room Service Specialist: Professionally serve meals and assist patients with meal ordering systems. Assess patient capabilities to use ordering tools and communicate effectively with nursing staff. Monitor patient needs during meal delivery and maintain pantry supplies on nursing units.
• Expeditor: Coordinate meal assembly during tray line processes, verify meal accuracy, and ensure timely delivery to nursing units. Maintain food quality and safety standards, replenish supplies, and communicate with food service staff to uphold patient satisfaction.
• Food Service Starter: Initiate meal assembly on the tray line, ensuring proper placement of food items and condiments. Follow food safety protocols, portion control, and recipe guidelines. Assist with meal delivery, cleaning duties, and preparation of between-meal nourishment.

Education and Experience:

A high school diploma or equivalent is preferred. Previous experience in nutrition services or food handling is beneficial but not mandatory.

Work Environment:

This full-time position operates on the 2nd shift within a healthcare setting located in a regional area of the Midwest United States. The role requires strong communication skills, attention to detail, and a compassionate approach to patient care.