Join a dedicated healthcare team in the Midwest region, providing compassionate and efficient patient care within a busy Heart and Vascular Center. This role supports licensed nurses, physicians, and advanced practice providers by delivering essential clinical assistance and ensuring a smooth patient experience.

General Summary

The Medical Assistant operates within their scope to assist with patient care as delegated by clinical staff. The ideal candidate is organized, professional, detail-oriented, and able to multitask effectively in a fast-paced environment while maintaining excellent customer service.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection control and safe patient handling.
• Provide direct patient interaction such as escorting patients, obtaining vital signs, performing EKGs, and verifying medical histories and medications.
• Document patient information accurately and promptly in medical records.
• Manage phone communications, relay messages, and assist with patient inquiries and test result follow-ups.
• Assist with medication renewals, authorizations, and administration (oral, IM, SQ) as ordered.
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, surgeries, and diagnostic procedures as directed by providers.
• Complete necessary paperwork including prior authorizations and referrals efficiently.
• Maintain supply inventory and ensure exam areas are clean and well-stocked.
• Educate patients on electronic health record portals and assist with enrollment.
• Support orientation and training of new medical assistants.
• Demonstrate accountability, teamwork, adaptability, and maintain punctuality and attendance standards.

Education

Completion of an accredited Medical Assistant or Medical Specialist program is required, or equivalent experience. A high school diploma is mandatory.

Experience

At least one year of experience as a Medical Assistant or similar role is preferred but not required. Experience in a medical clinic setting is advantageous.

Certification and Licenses

Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credentials from an accredited organization such as the American Medical Technologist (AMT) are preferred. Basic Life Support (BLS) certification from the American Heart Association is required.

Mental and Physical Requirements

This position requires significant mental focus and physical activity including lifting up to 35 pounds, walking, standing, bending, and reaching. Frequent exposure to infectious diseases and potentially hostile individuals is expected, with minimal physical discomfort.