Join a dedicated healthcare team in a regional pediatric clinic serving the Midwest. This full-time, day-shift Medical Assistant role offers the opportunity to provide compassionate patient care under the guidance of licensed nurses, physicians, or advanced practice providers.

General Summary

The Medical Assistant supports clinical operations by performing patient care tasks within their scope, demonstrating professionalism, excellent customer service, and strong organizational skills. The role requires multitasking in a fast-paced environment and critical thinking to ensure quality care.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection prevention and safe patient handling.
• Assist patients by escorting them to exam rooms, obtaining vital signs, EKGs, and verifying medical histories and medications.
• Document patient information accurately and promptly in electronic health records.
• Manage phone communications, relay messages, and act as a liaison between patients and healthcare providers.
• Communicate test results to patients and assist with follow-up calls.
• Administer medications as ordered, perform point-of-care lab testing, and collect specimens.
• Schedule appointments, procedures, and complete necessary authorizations and referrals.
• Maintain exam room supplies and cleanliness.
• Educate patients on electronic health record portals and assist with enrollment.
• Support orientation and training of new medical assistants.
• Demonstrate accountability, teamwork, and reliability in attendance and performance.

Education

Completion of an accredited Medical Assistant or Medical Specialist program, or equivalent experience. High school diploma required.

Experience

At least one year of experience as a Medical Assistant or related medical specialist preferred. Experience in a clinical setting is advantageous.

Certification and Licenses

• Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credential preferred.
• American Heart Association Basic Life Support (BLS) certification required.

Mental and Physical Requirements

Requires considerable mental focus and physical activity including lifting up to 35 lbs, walking, standing, and various movements such as bending and reaching.

Working Conditions

Exposure to infectious diseases and occasional challenging interactions with patients. Minimal physical discomfort expected.