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Join a dedicated healthcare team in the Midwest region as an Access Specialist, where you will play a vital role in ensuring patients receive prompt and efficient care. In this position, you will greet and interview patients and their representatives, accurately gather demographic and insurance information, and secure necessary consents for treatment and information release. You will verify insurance details electronically, resolve discrepancies, and inform patients of their rights in compliance with federal and state regulations.
Essential Duties and Responsibilities:
- Conduct patient interviews and collect accurate registration data.
- Verify insurance coverage and resolve any inconsistencies.
- Obtain proper admission consents and ensure compliance with privacy and billing standards.
- Communicate professionally and respectfully with patients, families, and healthcare staff.
- Collect copays and provide financial assistance information.
- Maintain organized and efficient workspaces while managing time effectively.
- Uphold facility standards for conduct, grooming, and attendance.
Education:
High school diploma or equivalent is required. Preference given to candidates with certificates or diplomas in Medical Front Office, CNA, or Medical Terminology.
Experience:
At least six months of experience in office, call center, customer service, or healthcare settings is required. Proficiency with computers and standard office equipment is necessary.
Requirements:
Ability to concentrate and pay close attention to detail under time constraints. Must be able to stand, walk, sit, reach, assist and transport patients in wheelchairs, and lift up to 10 pounds. Work involves frequent computer use and occasional exposure to noise, chemicals, and other hazards. Flexibility to work shifts is required.
