Join a dynamic healthcare system serving a broad regional community in the Midwest. This leadership role directs the development and execution of clinical workflows and operational policies for nursing and medical assistant teams across multiple ambulatory clinics. You will champion standardized care practices, oversee competency management, and lead quality reporting initiatives to ensure excellence in patient care.

Key Responsibilities

• Develop and maintain clinical policies and strategies for care team operations.
• Collaborate with operational managers to implement workflow standardization initiatives.
• Manage clinical quality reporting and track outcomes across teams.
• Provide guidance on nursing and medical assistant standards, education, safety, and compliance.
• Partner with executive leadership and division chiefs to align care delivery priorities.
• Directly supervise clinic leadership within the medical specialties division.

Education

Bachelor’s degree in healthcare administration, business administration, or a related field is required. A master’s degree in nursing, healthcare administration, or business is preferred. Strong written and verbal communication skills are essential. Knowledge of regulatory and accrediting standards, as well as national healthcare trends impacting the division, is expected.

Experience

At least five years of healthcare experience with operational and strategic responsibilities is required. Experience within the specialties represented in the division and familiarity with medical group and physician operations are necessary. Prior management experience is essential.

Certifications and Licenses

Certified Medical Practice Executive (CMPE) credential is preferred. A valid motor vehicle license and commitment to continuing education are required.

Mental and Physical Requirements

This role demands considerable mental concentration, the ability to communicate detailed information effectively, and the capacity to manage multiple projects simultaneously. The work is primarily sedentary but may require occasional travel within the healthcare system and light lifting.

Working Environment

Fast-paced office setting with multiple deadlines and shifting priorities. Interaction with diverse individuals across departments and adapting to evolving regulatory requirements are part of the daily routine.