Join a dedicated healthcare team in the heart of the Midwest region, providing compassionate and efficient patient care in a family practice setting. This role is perfect for a motivated Medical Assistant ready to support clinical staff and enhance patient experiences.

General Summary

The Medical Assistant operates within their scope of practice to deliver patient care as delegated by licensed nurses, physicians, or advanced practice providers. The ideal candidate is organized, professional, detail-oriented, and able to multitask effectively in a fast-paced environment.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection control and safe patient handling.
• Provide direct patient interaction such as escorting patients, obtaining vital signs and EKGs, verifying medications and allergies, and documenting medical histories and visit reasons accurately and promptly.
• Manage communication by routing phone messages and patient inquiries to appropriate personnel and assisting with patient follow-up calls regarding test results.
• Assist with medication renewals, authorizations, and administration (oral, IM, SQ) as ordered.
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, diagnostic procedures, and surgeries as directed by providers.
• Complete necessary paperwork including prior authorizations and referrals in a timely manner.
• Maintain supply inventory and ensure exam areas are clean and well-stocked.
• Educate patients on electronic health record access and assist with enrollment.
• Support orientation and training of new medical assistants.
• Demonstrate accountability, teamwork, adaptability, and maintain excellent attendance and punctuality.

Education

Completion of an accredited Medical Assistant or Medical Specialist program or equivalent experience. High school diploma required.

Experience

At least one year of experience as a Medical Assistant or related medical specialist preferred. Experience in a clinical setting is advantageous.

Certification and Licenses

• Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credential preferred.
• Basic Life Support (BLS) certification from the American Heart Association required.

Mental and Physical Requirements

Requires considerable mental focus and physical activity including lifting up to 35 lbs, frequent walking, standing, bending, and reaching.

Working Conditions

Exposure to infectious diseases and occasional challenging interactions with patients. Minimal physical discomfort expected.