Under the guidance of the Director of Care Management, the Associate Community Health Worker (CHW) plays a vital role in helping patients access and navigate community services. This position involves outreach, providing information and support to community members, and assisting in data collection to identify health needs and promote improvements, especially focusing on high-risk populations.

Essential Duties and Responsibilities

• Build and maintain strong relationships with community partners, patients, and their families while offering general healthy behavior support.
• Assist families, groups, and communities in accessing social and health-related services.
• Assess client needs and refer them to appropriate community resources and agencies, developing processes to evaluate Social Determinants of Health in various settings.
• Participate in community meetings and events such as health fairs to understand local issues and share information about available resources.
• Advocate for individual and community health needs.
• Serve as a liaison between healthcare providers, community-based organizations, and the populations they serve.
• Develop referral processes and follow-up procedures for identified patient needs.
• Distribute educational materials tailored to the target population within the regional community.
• Perform other related duties to support organizational goals.

Education

Associate degree in public health, social work, psychology, sociology, or a related field such as communications, education, or business.

Experience

Preferred experience working with social services or public health systems.

Certification and Licenses

Basic Life Support (BLS) certification must be obtained within the first 90 days of employment (training provided). Certification as a Community Health Worker is required within the first six months.

Mental and Physical Requirements

Requires considerable mental focus for extended periods with frequent interruptions. Light lifting up to 15 lbs. is necessary. Tasks include standing, sitting, walking, reading, and speaking.

Working Conditions

Typical office environment with some noise and distractions. Possible eye strain from computer use. Attendance at public meetings is required. There may be exposure to infectious or communicable diseases when interacting with patients in various settings.

This role serves a regional population in the Midwest, supporting a diverse community across multiple counties.