Join a dedicated healthcare team in the heart of the Midwest region, providing compassionate and efficient patient care in a busy urology clinic. This role supports licensed nurses, physicians, and advanced practice providers by performing a variety of clinical and administrative tasks with professionalism and attention to detail.

General Summary

The Medical Assistant operates within their scope of practice to deliver patient care as delegated by nursing staff or providers. This position requires excellent organizational skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection control and safe patient handling.
• Provide direct patient interaction such as escorting patients, obtaining vital signs and EKGs, verifying medications and allergies, and documenting medical histories and visit reasons accurately and promptly.
• Manage phone communications by routing messages and assisting with patient inquiries.
• Serve as a liaison between patients and healthcare providers, including communicating test results and assisting with return calls.
• Assist with medication renewals, authorizations, and administration (oral, IM, SQ) as ordered.
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, surgeries, and diagnostic procedures as directed by providers.
• Complete necessary paperwork, prior authorizations, referrals, and documentation efficiently.
• Monitor and maintain supply inventory and ensure exam areas are clean and well-stocked.
• Educate patients and guardians about electronic health record portals and assist with enrollment.
• Support orientation and training of new medical assistants.
• Demonstrate accountability, teamwork, adaptability, and maintain excellent attendance and punctuality.

Education

Completion of an accredited Medical Assistant or Medical Specialist program is required, or equivalent experience. A high school diploma is mandatory.

Experience

At least one year of experience as a Medical Assistant or similar role is preferred but not required. Experience in a medical clinic setting is advantageous.

Certification and Licenses

Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credentials from an accredited organization such as the American Medical Technologist (AMT) are preferred. Basic Life Support (BLS) certification from the American Heart Association is required.

Mental and Physical Requirements

This role demands considerable mental focus and physical activity including lifting up to 35 pounds, frequent walking, standing, bending, and reaching.

Working Conditions

Frequent exposure to infectious diseases and potentially hostile individuals may occur. Minimal physical discomfort is expected.