Join a dynamic healthcare team in the heart of the Midwest region, where dedication to patient care and professional growth is a priority. This Medical Assistant Trainee role supports clinical staff in delivering exceptional care within an Ear, Nose, and Throat (ENT) specialty setting. The position offers a full-time, day shift schedule, ideal for those eager to develop their skills in a fast-paced environment.

General Summary

The Medical Assistant operates under the supervision of licensed nurses, physicians, or advanced practice providers, performing delegated patient care tasks. Candidates should be organized, professional, detail-oriented, and capable of multitasking efficiently while maintaining excellent customer service and critical thinking skills.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection control and safe patient handling.
• Provide direct patient interaction such as escorting patients, obtaining vital signs, EKGs, and verifying medical histories and medications.
• Document patient information accurately and promptly in medical records.
• Manage communication by routing phone messages and assisting with patient inquiries and test result follow-ups.
• Assist with medication renewals, authorizations, and administration (oral, IM, SQ) as ordered.
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, surgeries, and diagnostic procedures as directed.
• Complete necessary paperwork including prior authorizations and referrals timely.
• Maintain supply inventory and ensure exam areas are clean and well-stocked.
• Educate patients on electronic health record access and assist with enrollment.
• Support orientation and training of new medical assistants.
• Demonstrate accountability, teamwork, adaptability, and maintain punctuality and attendance standards.

Education

High school diploma or equivalent required.

Experience

Previous medical clinic experience is preferred but not mandatory.

Certification/License

American Heart Association Basic Life Support (BLS) certification required; training provided.

Mental/Physical Requirements

Requires considerable mental focus, ability to lift up to 35 lbs., and perform activities involving standing, walking, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

Frequent exposure to infectious diseases and occasional encounters with hostile individuals. Minimal physical discomfort expected.