Join a dedicated healthcare team in the heart of the Midwest region, providing compassionate and efficient patient care in a busy urology clinic. This full-time, day-shift role offers an opportunity to support providers and patients with professionalism and attention to detail.

General Summary

The Medical Assistant operates within their scope to deliver patient care as delegated by licensed nurses, physicians, or advanced practice providers. The ideal candidate is organized, professional, detail-oriented, and able to multitask effectively in a fast-paced environment.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection prevention and safe patient handling.
• Provide direct patient interaction such as escorting patients, obtaining vital signs and EKGs, verifying medications and allergies, and documenting medical histories and visit reasons accurately and promptly.
• Manage phone communications, route messages, and assist with patient inquiries and test result follow-ups.
• Support medication renewals, authorizations, and administration (oral, IM, SQ) as ordered.
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, surgeries, and diagnostic procedures as directed by providers.
• Complete necessary paperwork including prior authorizations and referrals in a timely manner.
• Maintain supply inventory and ensure exam areas are clean and well-stocked.
• Educate patients and guardians on electronic health record access and benefits.
• Assist in orienting and training new medical assistants.
• Demonstrate accountability, teamwork, adaptability, and maintain excellent attendance and punctuality.

Education

Completion of an accredited Medical Assistant or Medical Specialist program is required, or equivalent experience. A high school diploma is necessary.

Experience

At least one year of experience as a Medical Assistant or similar medical specialist is preferred but not mandatory. Experience in a clinical setting is advantageous.

Certification and Licenses

• Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credential from an accredited organization such as the American Medical Technologist (AMT) is preferred.
• Basic Life Support (BLS) certification from the American Heart Association is required.

Mental and Physical Requirements

This role requires considerable mental focus and physical activity including lifting up to 35 lbs, frequent walking, standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

Frequent exposure to infectious diseases and occasional encounters with hostile individuals may occur. Minimal physical discomfort is expected.