Join a dynamic healthcare team as a Clinic Manager overseeing orthopedic and podiatry clinics in a vibrant regional healthcare system serving the Midwest. This role offers the opportunity to lead day-to-day clinical and operational activities, ensuring high-quality patient care and efficient office management.

General Summary

The Clinic Manager is responsible for managing clinical and office staff, collaborating closely with providers, and maintaining smooth clinic operations. This position plays a key role in quality improvement initiatives and budget management.

Essential Duties and Responsibilities

• Support development and implementation of quality improvement plans to achieve excellent patient outcomes.
• Collaborate with Quality Assurance to ensure compliance with all quality controls, measures, and competencies.
• Assist in creating and managing capital and operational budgets, monitoring cost centers monthly.
• Develop and update policies, procedures, and job descriptions to enhance clinic efficiency.
• Identify and implement process improvements in partnership with management and care coordination teams.
• Coordinate orientation and competency validation for new staff, ensuring compliance with training and performance documentation.
• Supervise clinic staff, including hiring and termination recommendations.
• Serve as super user for Scheduling and EMR software, providing training and ongoing support.
• Educate staff and patients on patient portal benefits and assist with enrollment.
• Plan and facilitate staff development, training, and continuing education opportunities.
• Foster a professional and supportive environment for patients, families, providers, and staff.
• Oversee office processes to ensure efficient patient flow and support practice operations.
• Manage staff scheduling, attendance monitoring, and approval of paid time off requests.
• Demonstrate accountability, adaptability, teamwork, and reliability under pressure.
• Ensure compliance with all relevant regulations including Corporate Compliance, OSHA, CMS, HIPAA, Joint Commission, and Rural Health Clinic standards.

Education

Bachelor’s degree or higher in Management, Business Administration, or a related field preferred. Equivalent experience with a High School Diploma and relevant years of healthcare experience may be considered. Licensed Practical Nurse (LPN) or Registered Nurse (RN) credentials are a plus.

Experience

Minimum of 3-4 years in healthcare, with management experience highly preferred. Familiarity with operational and strategic aspects of physician practices is advantageous.

Requirements

• Current LPN or RN license if applicable.
• Valid driver’s license.
• American Heart Association Basic Life Support (BLS) certification.
• Ability to manage multiple priorities and maintain focus under pressure.
• Physical ability to stand, walk, sit, and lift as needed.

Working Conditions

Typical clinical and office environment with potential exposure to body fluids. Interaction with patients, families, providers, vendors, and internal staff is frequent.