Join a dedicated healthcare team in a regional medical clinic serving the Midwest. This Medical Assistant role supports patient care under the guidance of licensed nurses, physicians, or advanced practice providers. The ideal candidate is organized, professional, detail-oriented, and thrives in a fast-paced environment while delivering excellent customer service.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection prevention and safe patient handling.
• Provide direct patient interaction such as escorting patients, obtaining vital signs, performing EKGs, and verifying medical histories and medications.
• Document patient information accurately and promptly in medical records.
• Manage phone communications, including routing messages and assisting with patient inquiries and test result follow-ups.
• Assist with medication renewals, authorizations, and administration (oral, IM, SQ) as ordered.
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, surgeries, and diagnostic procedures as directed by providers.
• Complete necessary paperwork including prior authorizations and referrals efficiently.
• Maintain supply inventory and ensure exam areas are clean and well-stocked.
• Educate patients on electronic health record access and assist with enrollment.
• Support orientation and training of new medical assistants.
• Demonstrate accountability, teamwork, adaptability, and maintain punctuality and attendance standards.

Education

Completion of an accredited Medical Assistant or Medical Specialist program is required, or equivalent experience. A high school diploma is also required.

Experience

At least one year of experience as a Medical Assistant or similar medical specialist is preferred but not mandatory. Experience in a medical clinic setting is advantageous.

Certification and Licenses

Preferred certification includes Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) from an accredited organization such as the American Medical Technologist (AMT). Basic Life Support (BLS) certification from the American Heart Association is required.

Mental and Physical Requirements

This role requires significant mental focus and physical activity including lifting up to 35 pounds, frequent walking, standing, bending, and reaching. Exposure to infectious diseases and potentially hostile individuals may occur.