Join a dedicated healthcare team in the heart of the Midwest region, providing compassionate and efficient patient care in a fast-paced clinical environment. This role supports licensed nurses, physicians, and advanced practice providers by performing essential clinical and administrative duties with professionalism and attention to detail.

General Summary

The Medical Assistant operates within their scope to assist with patient care as delegated by nursing staff or providers. Key attributes include strong organizational skills, excellent customer service, multitasking ability, critical thinking, and adaptability.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection control and safe patient handling.
• Escort patients, obtain vital signs, perform EKGs, verify medications and allergies, and document medical histories and visit reasons accurately and promptly.
• Manage phone communications, route messages, and act as a liaison between patients and providers.
• Communicate test results to patients, assist with medication renewals and authorizations, and administer medications as ordered.
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, surgeries, diagnostic procedures, and admissions as directed.
• Complete necessary paperwork including prior authorizations and referrals efficiently.
• Maintain supply inventory, clean and stock exam rooms, and educate patients on electronic health record access.
• Assist in orienting and training new medical assistants.
• Demonstrate accountability, teamwork, adaptability, and maintain excellent attendance and punctuality.

Education

High school diploma or equivalent required.

Experience

Previous experience in a medical clinic setting is preferred but not mandatory.

Certification/License

American Heart Association Basic Life Support (BLS) certification required; training provided.

Mental/Physical Requirements

Requires considerable mental focus. Physical demands include lifting up to 35 lbs, frequent walking, standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

Exposure to infectious diseases and occasional hostile individuals. Frequent contact with blood and bodily fluids. Minimal physical discomfort expected.