Summary: Join a dynamic team as an Access Representative in the Emergency Department, responsible for registering all patients in both adult and pediatric emergency settings. This role involves completing the registration process for emergency patients and managing direct admits to the department. Additionally, you will collect patient liabilities upon discharge when appropriate.

Education & Certifications: Medical Terminology certification is required within 90 days of employment.

Experience: One to two years of insurance or clerical experience in a hospital or medical office environment is preferred. Familiarity with insurance processes and payment collections is advantageous. Proficiency with Microsoft Windows and basic computer functions is essential.

Skills & Requirements: Ability to type and perform data entry efficiently to meet departmental productivity standards. Excellent verbal and written communication skills are necessary. Demonstrated customer service skills with diverse populations are preferred. Strong critical thinking, problem-solving, and multitasking abilities are required to handle the complexity and stress of a fast-paced emergency setting. Flexibility to rotate shifts and days off as needed.

Physical Demands: Must be able to communicate clearly, see, and hear to collect information accurately. Dexterity to operate office equipment is required. The role involves prolonged periods of sitting or standing, with exposure to low to moderate noise levels. Tasks include answering phone calls, extensive computer use, filing, and occasionally transporting patients and assisting with baggage. Regular lifting of up to 10 pounds, frequent lifting up to 25 pounds, and occasional lifting up to 50 pounds is expected.

This position serves a diverse regional community in the Southeastern United States, providing compassionate and efficient emergency department access services.