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Administrative Patient Representative

Fuquay Varina, NC
$32,099 - $42,099 a year

Start date:

01 Feb 2026

Job Type:

Full Time

Job Details

Join a dedicated outpatient clinic team in the Southeastern United States, where you will play a vital role in ensuring smooth patient flow and efficient office operations. This full-time, daytime position involves managing patient registration, scheduling appointments, and accurately entering medical codes such as ICD-10 and CPT-4 for billing and documentation purposes.

Key Responsibilities:

  • Register patients promptly while collecting accurate information.
  • Schedule initial and follow-up visits, coordinating with providers to determine appointment types and durations.
  • Collect payments including co-pays and deductibles, documenting receipts and preparing daily cash reports.
  • Order and schedule outside tests as requested by physicians.
  • Transcribe non-medical dictation and submit billing invoices to the billing department under supervision.
  • File, fax, and mail reports and records; compile monthly reports timely.
  • Assist with supply inventory tracking and notify supervisors when reordering is needed.
  • Serve as receptionist, greeting patients and answering phones in a professional and supportive manner.
  • Support non-invasive medical procedures or act as a security observer when required.

Education: High school diploma or equivalent required; business-related coursework preferred.

Experience: 1-2 years of clerical experience, preferably in a medical business office or a role involving significant public contact.

Skills and Abilities: Familiarity with medical terminology and basic PC skills preferred. Ability to type 45-55 words per minute accurately. Strong organizational skills, tact, and the ability to handle patients under stress are essential. Knowledge of ICD-10 and CPT-4 coding for Part B billables is a plus.

Physical Requirements: Must have visual and auditory acuity to read data and converse effectively, manual dexterity, and the ability to lift, stoop, bend, kneel, and reach as needed.

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