Overview: Join a dedicated healthcare team supporting both administrative and clinical needs of physicians and licensed medical staff in a busy outpatient orthopedic and sports medicine clinic. This role involves assisting with patient vital signs, updating medical records, and ensuring compliance with regulatory and quality standards.

Key Responsibilities:

• Maintain patient confidentiality, dignity, and well-being at all times.
• Accurately document patient care and interactions during visits and phone communications.
• Collect and process point-of-care, laboratory, and pathology samples following established policies.
• Perform quality and safety checks on waived testing equipment and supplies.
• Provide patient education under provider guidance.
• Administer treatments, dressing changes, medications, and therapies as ordered by licensed providers.
• Assist providers during procedures and examinations, including chaperoning and setup.
• Prepare reusable instruments for sterilization and manage biohazard and pharmaceutical waste according to OSHA guidelines.
• Maintain a clean and safe patient care environment by adhering to infection prevention standards.
• Manage supply inventory in designated clinical areas.
• Support front desk operations including greeting patients and scheduling appointments.
• Assist with coding and billing processes, including ICD and CPT input.
• Coordinate with external healthcare partners to support patient care plans.
• Monitor electronic communication systems and respond promptly to messages.
• Perform components of well visits and scheduled nursing visits as directed.
• Complete all required documentation prior to provider visits.
• Conduct high-level disinfection procedures as per policy.
• Flexibly float to other clinics as needed.

Education and Experience:

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program with successful certification from recognized organizations such as CMA, RMA, CCMA, or NRCMA.
• Basic Life Support (BLS) certification from the American Heart Association required.
• Preferred: Minimum of one year clinical experience in an outpatient setting.

Skills and Abilities:

• Ability to recognize and respond to life-threatening situations and activate emergency services.
• Strong communication skills for interacting with patients, staff, and providers both in person and via phone.
• Physical ability to perform clinical tasks including standing, walking, bending, and lifting.
• Comfort with potential exposure to blood or infectious materials.