Overview: Join a dedicated healthcare team in a busy outpatient clinic serving the Southeastern regional United States. This role supports both administrative and clinical needs of physicians and licensed medical staff, ensuring smooth patient care and clinic operations.

Key Responsibilities:

• Maintain patient confidentiality, dignity, and well-being at all times.
• Accurately document patient care and interactions during visits and phone communications.
• Collect and process point-of-care, lab, and pathology samples following clinic policies.
• Perform quality and safety checks on waived testing equipment and supplies.
• Provide patient education under provider guidance.
• Administer treatments, dressing changes, medications, and therapies as ordered by licensed providers.
• Assist providers during procedures and examinations, including chaperoning and setup.
• Prepare reusable instruments for sterilization and manage biohazard and pharmaceutical waste per OSHA guidelines.
• Maintain a clean patient care environment by adhering to infection prevention standards.
• Manage supply stock and instrument availability in designated areas.
• Perform front desk duties such as greeting patients and scheduling appointments.
• Assist with coding, billing input, insurance, and quality assurance tasks.
• Coordinate with external healthcare partners to support patient care plans.
• Monitor and respond to electronic messages in a timely manner.
• Conduct components of well visits or physicals as directed.
• Complete all required documentation prior to provider visits.
• Perform high-level disinfection according to policy and manufacturer instructions.
• Float to other clinics as needed.

Education, Experience, and Requirements:

• High school diploma or equivalent required.
• Basic Life Support (BLS) certification from the American Heart Association required.
• Graduation from an accredited Medical Assistant program with successful completion of a nationally recognized certification exam such as CMA, RMA, CCMA, or equivalent.
• Preferred: Minimum of 1 year clinical experience in an outpatient setting.
• Ability to recognize and respond to life-threatening situations and activate emergency services.
• Strong communication skills for interacting with patients, staff, and providers both in person and via phone.
• Physical ability to perform clinical tasks including standing, walking, bending, lifting, and handling potentially infectious materials.