This role supports pharmacy operations under the direct supervision of a registered pharmacist, assisting in various pharmacy department activities to ensure quality patient care. Pharmacy technicians follow established procedures and guidelines to maintain efficient workflow.

Key Responsibilities

• Assist in medication preparation including selecting, counting, compounding, reconstituting, packaging, and labeling according to departmental protocols.
• Maintain and replenish medication and supply inventories.
• Stock emergency crash carts, drug boxes, and specialty floor-stocked items throughout the healthcare system.
• Provide excellent customer service through proficient telephone triage.
• Support healthcare team members with professionalism and courtesy.
• Handle intervention messages and process medication requests per procedures.
• Demonstrate critical thinking to identify urgent situations and complete tasks promptly to avoid patient care delays.
• Refill and deliver unit dose cart fills, pyxis batches, parenteral TPNs, IV admixtures, and bulk stock items timely to appropriate patient care areas.
• Ensure timely delivery of narcotics and stock to prevent delays in patient care.
• Carry assigned phone and remain available to pharmacy staff.
• Operate automated dispensing cabinets (ADC) for drug distribution, including controlled substances, and manage outdates and product removals.
• Troubleshoot ADC issues and follow escalation procedures when necessary.
• Operate automated systems such as compounders, Epic, traysafe, packagers, carousels, and CII safes.
• Perform sterile and non-sterile compounding following pharmacy procedures once trained.
• Conduct nursing unit inspections and participate in surveillance programs to eliminate expired medications.
• Demonstrate versatility by working in various pharmacy areas.
• Maintain patient and employee confidentiality by securing records and releasing information only to authorized individuals.
• Assist in precepting and training new pharmacy technicians and students.
• Perform other duties as assigned.

Education

High school diploma or equivalent required. Registration with the state Board of Pharmacy is required within 30 days of hire. Completion of a formal or Board-approved pharmacy technician program is preferred.

Experience

Preferred experience ranges from six months to one year as a pharmacy technician.

Requirements

• Ability to work flexible schedules including days, evenings, and third shifts.
• Strong communication skills with customers and healthcare team members.
• Detail-oriented with a commitment to accuracy.
• Team player with the ability to identify urgent situations and act efficiently.
• Physical ability to perform repetitive motions, lift at least 10 pounds, read physician orders and medication labels, and stand or walk for extended periods.
• Manual dexterity to operate computer systems.
• Required licensure: Pharmacy Technician registration with the state Board of Pharmacy.