Join a dynamic healthcare team in the Pacific Northwest as a Patient Access Specialist I, where your role is vital in delivering compassionate and efficient service to patients throughout their care journey. This position focuses on accurate patient scheduling, registration, and financial support, ensuring a seamless experience from arrival to discharge.

Job Summary

As a Patient Access Specialist I, you will be responsible for registering patients accurately, verifying insurance and benefits, and managing financial transactions such as co-payments and balances. Your professionalism and attention to detail will help maintain the integrity of patient data and support the healthcare team in providing excellent care.

Key Responsibilities

• Schedule and register patients using healthcare software, ensuring data accuracy including patient identification and insurance verification.
• Obtain necessary referrals and pre-authorizations for services.
• Conduct registration interviews prior to patient visits.
• Handle point-of-service collections and manage daily cash drawer operations.
• Operate multi-line phone systems to assist patients and relay information to staff promptly.
• Respond to patient inquiries with empathy, maintaining confidentiality and dignity.
• Complete administrative tasks such as mail processing and workflow improvement projects.

Education and Experience

• High School Diploma or equivalent required; Associate's Degree preferred.
• Previous healthcare experience is advantageous.
• Familiarity with medical terminology and healthcare revenue cycle is a plus.

Licenses and Certifications

• Basic Life Support (BLS) certification is encouraged.

Skills and Abilities

• Ability to thrive in a fast-paced environment while delivering exceptional customer service.
• Proficiency with insurance verification systems and healthcare software.
• Strong computer skills including Microsoft Office and office equipment.
• Excellent problem-solving, organizational, and communication skills.
• Ability to maintain professionalism and composure during high-stress situations.
• Commitment to confidentiality and accurate record-keeping.
• Team-oriented mindset with flexibility to adapt to changing tasks.

Physical Requirements

Includes frequent sitting, standing, walking, bending, and occasional lifting or carrying of items up to 35 lbs.

Work Environment

This part-time role offers an 8-hour shift within a supportive healthcare setting in the Pacific Northwest region, providing opportunities for professional growth and community impact.

Benefits

Comprehensive benefits include competitive compensation, medical and dental coverage, vision care, retirement plans with employer contributions, employee wellness programs, tuition reimbursement, and more to support your well-being and career development.