Join a dynamic healthcare team in the Pacific Northwest region as a Patient Access Specialist I, where your role is vital in delivering compassionate and efficient service to patients. This part-time position offers variable shifts, perfect for those seeking flexibility while making a meaningful impact.

Job Summary

As a Patient Access Specialist I, you will be the first point of contact for patients, ensuring accurate scheduling and registration for clinic and hospital services. Your responsibilities include verifying insurance and benefits, managing referrals and pre-authorizations, and handling point-of-service collections with professionalism and care.

Key Responsibilities

• Schedule and register patients using specialized software, maintaining data accuracy and integrity.
• Verify insurance coverage, referrals, and pre-authorizations for services.
• Conduct registration interviews, ensuring patient comfort and confidentiality.
• Collect payments such as co-pays and co-insurances, and manage daily cash drawer operations.
• Operate multi-line phone systems to assist and route patient inquiries promptly.
• Complete administrative tasks including mail processing and workflow improvement projects.
• Adapt to changing work environments and priorities while maintaining high-quality service.
• Collaborate effectively with team members to foster a positive and supportive workplace.

Education and Experience

• High School Diploma or equivalent required; Associate's Degree preferred.
• Healthcare experience is advantageous.
• Familiarity with medical terminology and healthcare revenue cycle is a plus.

Licenses and Certifications

• Basic Life Support (BLS) certification is encouraged.

Skills and Abilities

• Strong customer service skills with the ability to remain calm and professional in fast-paced or stressful situations.
• Proficiency with insurance verification systems and healthcare software.
• Excellent computer literacy, including Microsoft Office and multi-line phone systems.
• Effective communication skills, both written and verbal, with sensitivity to diverse patient needs.
• Ability to handle confidential information discreetly and maintain accurate documentation.
• Organizational skills with the ability to prioritize tasks efficiently.
• Team-oriented mindset with a commitment to fostering trust and collaboration.

Work Environment

This role operates within a supportive healthcare setting in the Pacific Northwest, offering opportunities for professional growth and engagement in a community-focused atmosphere. The position involves 10-hour shifts within a 40-hour workweek under a service union contract.

Benefits

Enjoy a comprehensive benefits package designed to support your well-being and professional development, including competitive compensation, medical and dental coverage, vision care, retirement plans with employer contributions, tuition reimbursement, employee wellness programs, and more.