Join a dynamic healthcare team in the Pacific Northwest region as a Patient Access Specialist I, where your role is vital in delivering compassionate and efficient service to patients throughout their care journey. This part-time, per diem position focuses on ensuring accurate patient scheduling, registration, and financial processing with a warm and professional approach.

Job Summary

As a Patient Access Specialist I, you will be responsible for registering patients accurately, verifying insurance and benefits, and managing point-of-service collections. Your role supports patients by providing clear communication, maintaining confidentiality, and facilitating smooth administrative workflows.

Key Responsibilities

• Schedule and register patients using healthcare software, ensuring data accuracy including patient identification and insurance verification.
• Obtain necessary referrals and pre-authorizations for services.
• Conduct registration interviews prior to patient visits.
• Handle point-of-service collections such as co-payments and co-insurances, including managing daily cash drawer operations.
• Operate multi-line phone systems to respond promptly and professionally to patient inquiries.
• Maintain patient comfort, dignity, and confidentiality during intake processes.
• Complete daily administrative tasks including mail processing and workflow improvement projects.
• Participate actively in team activities and support a positive work environment.

Education and Experience

• High School Diploma or equivalent required; Associate's Degree preferred.
• Previous healthcare experience is advantageous.
• Familiarity with medical terminology and healthcare revenue cycle is preferred.

Licenses and Certifications

• Basic Life Support (BLS) certification is encouraged.

Skills and Abilities

• Ability to thrive in a fast-paced environment while maintaining professionalism and accuracy.
• Proficiency with insurance verification systems and healthcare software.
• Strong computer skills including Microsoft Office and various office equipment.
• Excellent problem-solving, organizational, and communication skills.
• Capacity to handle confidential information with discretion.
• Flexibility to adapt to changing workloads and assignments.
• Team-oriented mindset with a collaborative approach.

Physical Requirements

Includes occasional lifting and carrying of items up to 35 lbs, standing, walking, bending, and operating office equipment.

Work Environment

This role is based in a healthcare setting within the Pacific Northwest region, offering a supportive atmosphere with opportunities for professional growth and community engagement.

Benefits

Competitive compensation, medical and dental coverage, vision benefits, retirement plans with employer contributions, employee wellness programs, tuition reimbursement, and more to support your well-being and career development.