Join a dynamic healthcare team in the Pacific Northwest region, where compassionate service and patient-centered care are at the forefront. This per diem role as a Patient Access Specialist I offers an opportunity to support patients through their healthcare journey by ensuring accurate scheduling, registration, and financial processing.

Job Summary

As a Patient Access Specialist I, you will provide exceptional customer service by accurately registering patients, verifying insurance and benefits, and managing financial responsibilities such as co-payments and statement balances. You will be the first point of contact, ensuring patients feel comfortable, respected, and supported throughout their visit.

Key Responsibilities

• Schedule and register patients using healthcare software, maintaining data accuracy including patient identification and insurance verification.
• Obtain necessary referrals and pre-authorizations for services.
• Conduct registration interviews prior to initial visits.
• Perform point-of-service collections and manage daily cash drawer operations.
• Handle multi-line phone systems to route calls professionally and promptly.
• Respond to patient inquiries with empathy and confidentiality.
• Complete daily administrative tasks, including mail processing and workflow improvements.
• Participate in special projects and support team activities.

Education and Experience

• High School Diploma or equivalent required; Associate's Degree preferred.
• Healthcare experience is advantageous.
• Familiarity with medical terminology and healthcare revenue cycle is preferred.

Licenses and Certifications

• Basic Life Support (BLS) certification is encouraged.

Skills and Abilities

• Ability to thrive in a fast-paced environment while maintaining professionalism and accuracy.
• Proficiency with insurance verification systems and healthcare software.
• Strong computer skills, including Microsoft Office and various office equipment.
• Excellent problem-solving, organizational, and communication skills.
• Ability to handle confidential information with discretion.
• Flexibility to adapt to changing workloads and priorities.
• Team-oriented mindset with a commitment to positive workplace relationships.

Work Environment

This position offers flexible per diem hours, ideal for those seeking part-time opportunities within a supportive healthcare setting in the Pacific Northwest region.

Benefits

Competitive compensation, professional development opportunities, and a comprehensive benefits package designed to support your well-being and career growth.